Outlook 2019 - 3 Days

This course provides the concepts and skills to be productive with Microsoft Outlook 2019, starting with fundamentals and working up to advanced tools and techniques. This course maps to the objectives of the Microsoft Office Specialist exam for Outlook 2019. Objective coverage is marked throughout the course, and you can download an objective map.

Workshop Agenda

Chapter 1: Fundamentals
Module A: Getting around
Module B: Viewing Outlook items

Chapter 2: Email basics
Module A: Creating messages
Module B: Acting on messages
Module C: Adding content
Module D: Signatures

Chapter 3: Contacts
Module A: Managing contacts
Module B: Using contact groups
Module C: Using the People pane

Chapter 4: Tasks
Module A: Creating tasks
Module B: Managing tasks
Module C: Assigning tasks

Chapter 5: Scheduling
Module A: Appointments
Module B: Meetings
Module C: Using the calendar

Chapter 6: Customization
Module A: Customizing the ribbon
Module B: Customizing Outlook

Chapter 7: Organizing Outlook
Module A: Account management
Module B: Using folders
Module C: Categorizing items
Module D: Searching and filtering
Module E: Quick steps

Chapter 8: Managing your mail
Module A: Managing junk mail
Module B: Using rules
Module C: Cleaning up your mailbox

Chapter 9: Advanced email settings
Module A: Message options
Module B: Customizing message appearance

Chapter 10: Notes and Journal entries
Module A: Notes
Module B: Using the Journal

Chapter 11: Collaboration
Module A: Performing mail merges
Module B: Sharing items
Module C: Outlook integration

Course Includes:

Textbook Included
Flash Drive with Course Materials Included