Target Listening: Listen, Learn, Respond

In this listening skills webinar you will learn how to be a more effective listener during classes, meetings, and discussions.

Specifically, you will learn how to:

• Understand the body language of the speaker
• Use body language to make others feel more comfortable & receptive to your message
• Quickly identify the true intentions of the people you are communicating with
• Take efficient and effective notes during classes, meetings, and discussions
• Stay alert and focused to actively listen for key information during classes & meetings

You will also learn how to respond appropriately when in:

• Meetings and classes
• Face-to-face conversations
• Discussions with co-workers, clients, supervisors, and vendors
• Confrontations with difficult and angry people