Problem-Solving Skills for Change Leaders On-Site Training

A training program to build skills helping managers and supervisors solve problems proactively, gain acceptance of solutions, and effectively implement solutions.  New problem-solving skills developed in this workshop help managers and team leaders get past the symptoms of the problem, make better decisions, and create more buy-in to their solutions.

This training session is for when you:

• Are faced with continuous improvement challenges
• Need support to implement change
• Must get beyond the symptom and really fix the problem
• Need to get beyond the "we've always done it this way" thinking
• Must improve your decision-making capabilities and confidence

Training Benefits

• Improve organization effectiveness by integrating needed business model changes
• Sustain the momentum of the change initiative
• Deal with the “under-promise/over-deliver” forecasting mentality
• Create a change oriented culture to support your company’s objectives and identity
• Increase the quality and productivity of the work being performed
• Understand the credibility formula.  Credibility is built on two pillars, trust and expertise.  Trust + Expertise = Credibility

Overview of Concepts and Deliverables Provided

• Learn to stay solution-based during the trials of change
• Know how to evaluate your change leadership readiness
• Learn to make high-quality, effective decisions and overcome personal bias
• Understand how to incorporate both the roles of administrator and leader in successfully executing change
• Discover how to ensure that all managers, from front line supervisors to top executives, are behind the change effort
• Learn how to convert fear and anxiety-based behavior into an adaptability mode
• Identify the critical change components:  individual responsibilities and duties…span of control and influence…relationships and alliances
• Discover how to overcome resistance to change initiatives - “You want me to do what?”
• Learn how to design the change timetable and the communication network
• Know how to anticipate and avoid inappropriate and counterproductive behavior in response to the change initiative
• Understand how to change your company’s culture to include the integration of change and forging of alliances
• Master how to report sexual harassment or sexually harassing behavior