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Blue Ribbon Customer Service On-Site Training

presented by Thunder Staffing & Business Development
View the Thunder Staffing & Business Development Profile and Available Training

There may be public open-enrollment dates/locations for this class near you.

Summary

The purpose of this one day seminar is to teach your customer service staff to be unmatched in their field. We want your customer service department to be a part of what takes your company to the next level.

Workshop Description/Agenda

This course will not just show you the advantages of being a great customer service representative it will give you the reward of a job well done. You will go home at night knowing you made a difference in your customers lives. The agenda of this course, is to learn your not just a customer service representative you are a partner, that has the answers, knows the product or service and is watching out for their budget by getting them the best package, product or service.

 

Participants who take the course will learn:

  • How to handle a difficult customer

  • How to represent your company as a professional

  • How to always make them want to buy from you

  • To make their customers always feel they are number one

  • To come across as the answer person

  • How to up sell comfortably

Who Should Attend

This course is a must for any company that has a customer service department

Additional Information

Training Provider: Thunder Staffing & Business Development

Course Topics: Customer Service Training > Customer Service Fundamentals

Training Course Summary: The purpose of this one day seminar is to teach your customer service staff to be unmatched in their field. We want your customer service department to be a part of what takes your company to the next level.

Private Group Training Request

For groups of 10 or more, consider bringing the training to you as a cost effective way to train your workforce. Fill out the following form and we will contact you right away.

 

Enter Your On-Site Training Requirements

 

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