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There may be public open-enrollment dates/locations for this class near you.
This course will not just show you the advantages of being a great customer service representative it will give you the reward of a job well done. You will go home at night knowing you made a difference in your customers lives. The agenda of this course, is to learn your not just a customer service representative you are a partner, that has the answers, knows the product or service and is watching out for their budget by getting them the best package, product or service.
Participants who take the course will learn:
How to handle a difficult customer
How to represent your company as a professional
How to always make them want to buy from you
To make their customers always feel they are number one
To come across as the answer person
How to up sell comfortably
Training Provider: Thunder Staffing & Business Development
Course Topics: Customer Service Training > Customer Service Fundamentals
Training Course Summary: The purpose of this one day seminar is to teach your customer service staff to be unmatched in their field. We want your customer service department to be a part of what takes your company to the next level.
For groups of 10 or more, consider bringing the training to you as a cost effective way to train your workforce. Fill out the following form and we will contact you right away.
Name: Company: Contact Number: Email Address: Your City: Your State: Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware Washington, DC Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Puerto Rico Alberta British Columbia Manitoba New Brunswick Newfoundland Nova Scotia Ontario Prince Edward Island Quebec Saskatchewan Yukon Territory Expected Number of Attendees: When To Hold the Class: How Many Days of Instruction: One-Half Day One Full Day Two Days More Than Two Days Briefly Describe Your Training Needs: